[He has so many more questions, but he knows this is fragile and Cain has shown once already that he doesn't appreciate prying. He tries to think of what Charles would say and types something about how it must have been difficult but it feels... hollow.]

Would you prefer not to discuss it? I appreciate you reaching out but I don't want you to feel as though you have to share something like that.

[He considers what else to write and eventually gives up, switching over to video as it feels the least he could offer in return.]

I should apologise. I'm... not good with people. I've spent a very long time with no one at all in one of the worst places you can imagine and it's difficult for me to talk to people or think about how they might feel. I'm sorry for pushing you before.